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Volkswagen launches new 4S Centre in Puchong

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From L – R : Eric Khoo, General Manager, Taikoo Motor SEA, Derrick Chan, Managing Director, Taikoo Motors, Mr John Bruce Rae-Smith, Executive Director – Trading & Industrial Division, Swire Pacific Limited, Mr Armin Keller, Managing Director Volkswagen Group Malaysia and Mr Franky Tam, Finance Director Trading & Industrial Division, Swire Pacific

Volkswagen Malaysia and Swire Motors have just launched their latest addition to the Volkswagen network called the Volkswagen Puchong 4S Centre. This outlet is also the country’s third Volkswagen Technical Service Centre.

Since the ground breaking ceremony in May 2015, Swire Motors is now ready to launch their full fledge centre that is able to cater to the complete needs of Volkswagen owners from sales to after sales covering quick and general service, accident repair, body and paint as well as diagnostics and major repairs.

Spanning over a total of 92,000 sqft, the Volkswagen Puchong 4S Service Centre currently has 24 service bays and will expand up to 35 service bays in the future. They also have the largest Volkswagen showroom which can accommodate up to 15 car displays with 2 car delivery bays. Other facilities available at the new showroom includes customer lounge with four computers for customers use, TV with various Astro channels, a café and a high-speed WIFI.

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From L – R : Mr John Bruce Rae-Smith, Executive Director – Trading & Industrial Division, Swire Pacific Limited and Mr Armin Keller, Managing Director Volkswagen Group Malaysia

Volkswagen Puchong 4S Centre is also armed with 30 experienced and trained aftersales staff in an effort to boost ownership experience.

Swire Motors has invested RM20 million on the land, build-up, Volkswagen approved equipment, facilities, aftersales and on hiring and training their staff. A breakdown of 70% has been invested into aftersales while another 30% has been invested into sales.

In the future, Volkswagen Puchong 4S Technical Centre will also feature an express service lanes. Other services available besides maintenance services are minor and major repairs, tyre balancing and alignment, air-conditioning services, accident repairs, body and paint as well as accessories sales and installation.

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From L – R : Eric Khoo, General Manager, Taikoo Motor SEA, Derrick Chan, Managing Director, Taikoo Motors, Mr John Bruce Rae-Smith, Executive Director – Trading & Industrial Division, Swire Pacific Limited, Mr Armin Keller, Managing Director Volkswagen Group Malaysia and Mr Franky Tam, Finance Director Trading & Industrial Division, Swire Pacific Limited

The Volkswagen Puchong 4S Centre also has an authorized Body and Paint centre which carries the new technology of newly-designed stainless steel air blow guns for paint job with waterborne paint which is a new and improved product that requires lesser clear coats and has a cleaner and brighter results as compared to solvent based paint.

Strategically located at Lot 895, Jalan Subang 10, Kampung Kenangan, 47100, Puchong, the Volkswagen Puchong 4S Centre showroom operates from Monday to Saturday from 8:30am to 6:00pm and on Sundays and Public Holidays from 9:00am to 6:00pm. Meanwhile, it after sales service operates from Monday to Saturday from 8.00am to 8:00pm.

For more info, visit www.volkswagen.com.my