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Kia Comes Out On Top In Initial Quality by JD Power

Kia Sportage - Copy

For the first time ever in 27 years, a non-luxury brand has topped the rankings in initial quality by JD Power. Korean automaker, Kia, rise to the top of the list to lead the industry in J.D. Power’s annual report card on vehicle quality, overtaking Porsche. Hyundai, Kia’s sister brand, took the third spot, while Toyota and BMW rounded out the top five.

The latest achievement was driven by a segment-leading performance from the Sportage while the Rio and Sorento were among the Kia models ranked in the top three of their respective categories.

It is also the second consecutive year that Kia has led all non-luxury makes in initial quality. After entering the overall top 10 for the first time in 2013, Kia placed second in the industry and led all non-luxury makes in IQS in 2015.

Now in its 30th year, the annual J.D. Power IQS analyses responses from vehicle owners in 26 segments. IQS is determined by vehicle owners evaluating the driving experience, engine and transmission performance and a broad range of quality-related problems within the first 90 days of ownership.

“As the distributor of Kia vehicles in Malaysia, Naza Kia Malaysia adheres to the same quality of features, performance and technology that has led to Kia to be recognised for its superior quality and world-class craftsmanship. The Sportage, Rio and Sorento especially were singled out by the study as the best in their segments. They also happen to be among our highest-performing models and are available to test drive at Kia outlets nationwide,” said Dato’ Samson Anand George, Group Chief Operating Officer, Automotive Group, Naza Corporation Holdings.

J.D. Power 2016 U.S. Initial Quality Study rankings:
Rank Brand Problems per 100 vehicles
1 Kia 83
2 Porsche 84
3 Hyundai 92
4 Toyota 93
5 BMW 94
6 Chevrolet 95
7 Buick 96
8 Lexus 96
9 Lincoln 96
10 Nissan 101
11 Ford 102
12 GMC 103
13 Infiniti 103
14 Volkswagen 104
Industry Average 105
15 Audi 110
16 Mercedes-Benz 111
17 Cadillac 112
18 Jeep 113
19 Ram 114
20 Chrysler 115
21 Mitsubishi 116
22 Dodge 117
23 Subaru 118
24 Honda 119
25 Acura 122
26 Scion 123
27 Jaguar 127
28 Mazda 127
29 Mini 127
30 Land Rover 132
31 Volvo 152
32 Fiat 174
33 Smart 216
Top Three Models per Segment – Car, MPV, Van
Highest ranked Second Third
City Car* Chevrolet Spark
Compact Sporty Car Buick Cascada (tie) Hyundai Veloster
Scion tC (tie)
Small Car Hyundai Accent Chevrolet Sonic Kia Rio
Compact MPV* Kia Soul
Small Premium Car Lexus CT BMW 2 Series Mercedes-Benz CLA-Class
Compact Premium Car Lincoln MKZ Lexus ES BMW 3 Series
Compact Car Toyota Corolla Kia Forte Hyundai Elantra
Compact Premium Sporty Car Audi TT Porsche Boxster Porsche Cayman
 
Midsize Car Toyota Camry Nissan Altima Honda Accord
 
Midsize Premium Sporty Car* Porsche 911
 
Midsize Sporty Car* Dodge Challenger
 
Large Car Hyundai Azera Buick LaCrosse Chevrolet Impala
 
Minivan* Chrysler Town & Country Dodge Grand Caravan
 
Midsize Premium Car Lexus GS Audi A7 Hyundai Genesis
Top Three Models per Segment – SUV, Pickup
       
Highest ranked Second Third
Small SUV Kia Sportage Hyundai Tucson Buick Encore
 
Midsize Pickup Nissan Frontier GMC Canyon Chevrolet Colorado
 
Small Premium SUV* Audi Q3 BMW X1
 
Large SUV Chevrolet Tahoe Toyota Sequoia Ford Expedition
 
Compact SUV Chevrolet Equinox (tie) Ford Escape
  GMC Terrain (tie)
 
Large Premium SUV Lincoln Navigator Infiniti QX80 Land Rover Range Rover
 
Compact Premium SUV Porsche Macan Lincoln MKC BMW X3
 
Large Light Duty Pickup* Chevrolet Silverado LD GMC Sierra LD
 
Midsize SUV Toyota Highlander Kia Sorento Nissan Murano
 
Large Heavy Duty Pickup Chevrolet Silverado HD Ford Super Duty GMC Sierra HD
 
Midsize Premium SUV BMW X5 BMW X6 Lexus RX
* No other model in this segment performs above segment average.
Source: J.D. Power 2016 U.S. Initial Quality Study (IQS)